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MICHAEL P. HAYES
                                2002 – 2004 Chief Operating Officer

                                Hayes became COO for NAAA following Peter Lukasiak’s
                                retirement. He brought to the position experience in
                                management instruction from NADA’s Dealer Academy
                                as well as time as an account executive for the NADA
                                Official Used Car Guide Company.
















































            NAAA PRESIDENTS

            2000  Henry Stanley          2005  Jim DesRochers
            2001  Kenny Osborn           2006  Tom Caruso
            2002  Raymond Nichols        2007   Gregg Kobel
            2003  Jimmy Compton          2008  John Rea
            2004  Tony Long              2009  Robert McConkey, Jr.







                   2002                                                          2002

                   NAAA Water/Flood Damage Policy established.                   Michael Hayes selected as Chief Operating
                                                                                 Officer following Peter Lukasiak’s retirement.

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